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Connect a response group to Contact Center
Learn how to connect a response group to a Contact Center with our video guides.
Create a web chat channel & web widget in Contact Center
Learn how to create a web chat channel and web widget in Contact Center.
Edit a user from the contact view
Learn how to edit users in the contact view with this video guide.
Review of Entra ID sync in the app
Learn how to sync Entra ID in the app with our video guides for advanced users.
Manage response groups as a supervisor
Learn to effectively manage response groups as a supervisor.
Create an email channel & email address in Contact Center
Learn how to create an email channel and address in Contact Center with our video guides.
Manage conferences in the app
Learn how to effectively manage conferences with our app through video guides for advanced users.
Edit another user's activity status
A guide to editing another user's activity status.
Edit a colleague's personal settings
A guide to editing a colleague's personal settings effectively.
Manage Conversation Intelligence for users
Learn to manage Conversation Intelligence with advanced video guides for users.