Tutorials
Welcome to the easiest school ever: tutorials, videos, and tips to help you!
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Engelska
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Basic training for administrators
Learn essential admin skills in our on-demand webinar.
Basic training for mobile users
Learn the basics of mobile usage through our web-based training.
Basic training for desktop users
Learn the basics for desktop users in our on-demand webinars.
Basic training: all about response groups
Get the basics of response groups in this on-demand webinar.
Engelska
Collection short description here
Engelska
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Manage your display number on your mobile
Learn how to manage your display number easily via mobile with our video guides.
Connect calls directly and with notification on your mobile phone
Learn how to connect calls directly and with notification on your mobile phone with our video guides.
Manage your voicemail on your mobile phone
Learn how to easily manage your voicemail via your mobile phone.
Manage your workday on your mobile phone
Learn how to easily manage your workday with practical video guides for your mobile phone.
Create a new activity status in the mobile
Learn how to create an activity status directly on your mobile.
Change your activity status on mobile
Learn how to change your activity status easily via mobile with our video guides.
Calendar and connect to meetings on your mobile
Learn how to use the calendar and participate in meetings via mobile effectively.
Log in & out of response groups
Learn how to log in and out of response groups easily and smoothly.
Engelska
Engelska
Introduction to our Help Center
Discover video guides for new users in our Help Center.
Manage VIP and Blocked Numbers in the app
Learn how to manage VIP and blocked numbers in the app with these video guides.
Enable email notifications for voicemails
Learn how to enable email notifications for voicemails effectively.
Share calls, messages, files, etc. in the app
Learn how to share calls, messages, and files in the app.
Get started with in-app conferences
Learn how to get started with in-app conferencing through video guides for new users.
Send SMS from client
Learn how to send SMS from the client with simple video guides for new users.
Engelska
Collection short description here
Engelska
Collection short description here
Connect a response group to Contact Center
Learn how to connect a response group to a Contact Center with our video guides.
Create a web chat channel & web widget in Contact Center
Learn how to create a web chat channel and web widget in Contact Center.
Edit a user from the contact view
Learn how to edit users in the contact view with this video guide.
Review of Entra ID sync in the app
Learn how to sync Entra ID in the app with our video guides for advanced users.
Manage response groups as a supervisor
Learn to effectively manage response groups as a supervisor.
Create an email channel & email address in Contact Center
Learn how to create an email channel and address in Contact Center with our video guides.
Manage conferences in the app
Learn how to effectively manage conferences with our app through video guides for advanced users.
Edit another user's activity status
A guide to editing another user's activity status.
Edit a colleague's personal settings
A guide to editing a colleague's personal settings effectively.
Manage Conversation Intelligence for users
Learn to manage Conversation Intelligence with advanced video guides for users.